Medicaid Service Coordination (MSC)

Service Coordination is a state service plan that assists individuals with developmental disabilities and their families in gaining access to services and support appropriate to their needs. Service Coordination is designed to help individuals strive for the highest quality of life. The diverse needs of individuals with developmental disabilities are best met in collaboration.

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Service Coordinators play a significant role in helping individuals with developmental disabilities exercise their right to choose personal goals and decide which support and services they want and need to achieve these goals. This program promotes the concepts of informed choice, individualized services and support, and satisfaction. To implement person centered planning, the Service Coordinator brings together people who are committed and important to the individual with developmental disabilities. Together they help identify the individual’s interests, talents, preferences, and needs to create a plan for pursuing a fulfilling life for that individual.

The focus of Service Coordinator is to assist each individual in achieving his or her unique goals and desires. Assisting individual’s with developmental disabilities in becoming part of their communities is one of the most significant responsibilities of Service Coordinators. Service Coordinators work with families, friends, community members, and service providers to ensure that meaningful community experiences that will enrich the individual’s life are pursued. Through advocacy, the Service Coordinator can work to improve the quality and safety of the individual’s living environment.